FAQs

Our company provides comprehensive disaster restoration services. These include water damage restoration, fire and smoke damage restoration, mold remediation, biohazard cleanup, sewage cleanup, large loss commercial drying and dehumidification, storm damage repair, and additional related services.

We provide round-the-clock emergency response services. Our team aims to arrive at your location and begin addressing your emergency within 60 minutes of your call.

Indeed, all of our technicians hold full IICRC certification. Furthermore, the majority of our team members possess additional certifications in specialized areas such as water damage, fire and smoke damage, and applied structural drying.

We maintain strong relationships with all major insurance providers and can assist you throughout the claims process. Our team provides thorough documentation to support your claim. We're also recognized as preferred vendors for several insurance companies, including Nationwide, Narragansett Bay, Allstate, USAA, American Family, Liberty Mutual-Safeco, and Sedgwick Claims Network.

Your safety is paramount. If necessary, evacuate the premises immediately. Once you're safe, contact our emergency services as soon as possible. To prevent potential further damage, avoid touching or moving items until our professional team arrives on site.

Our process involves a comprehensive assessment utilizing advanced tools and technology. This thorough evaluation allows us to accurately gauge the damage and develop a customized restoration plan tailored to your specific situation.

Our primary objective is to restore your property to its pre-damage state. While each situation presents unique challenges, we consistently strive to achieve the most favorable outcome possible for our clients.

The duration of the restoration process varies depending on the severity and extent of the damage. Following our initial assessment, we'll provide you with an estimated timeline for the completion of the restoration work.

The safety of occupying your home during restoration depends on the severity of the damage. Our team will provide specific safety guidance and advise whether temporary relocation is necessary based on your unique circumstances.

We have full confidence in the quality of our restoration services. To ensure your complete satisfaction, we offer guarantees on the work we perform.